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Wrong Phone number on a GMB

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am trying to do a transfer of ownership for a business owner. However, we cannot complete the transfer due to the phone number being wrong. When called the number on the GMB states, " Sorry, calls from this number are not accepted". No matter what number calls this is the message. So  it is literally impossible to confirm affiliation, and complete the transfer. I need a suggestion on how to get this corrected. It is ridiculous that Google would leave false information about a business up . I don't understand how that doesn't violate their policy. Pleas give me any input !! It is much appreciated. 

1 Expert replyverified_user

Wrong Phone number on a GMB

Top Contributor
# 2
Top Contributor

@Kymberly T I know it's been a few weeks since you posted here - is this still an issue for you or have you been able to resolve the problem? If it is still an issue, can you confirm you're following this procedure: https://support.google.com/business/answer/4566671?hl=en&ref_topic=4854130 to obtain ownership of the listing?


Priya Chandra, Google My Business Top Contributor
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