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Wrong Name in Google Search Listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have a restaurant that just opened and someone has added a GMB profile which is not ours but when you type our name on Google his card appears instead of ours.





When asked to verify, I have tried 2 times but haven't received anything. I have only 'the receive the code by mail' option... Stuck :s

1 Expert replyverified_user

Wrong Name in Google Search Listing

Top Contributor
# 2
Top Contributor

@Omar K

presuming it'sabout this unverifed listing


It doen't makeany sense  to have (as visible peryour screenshot) two entries in your dashboard.

I recommend to re-start from scratch:


delete both listings from your dahsboard following this steps.

Once the dahsboard is cleared  from your earlier doing  just click and the "claim this business"


YOU should get the verification option per postal mail.


You are supposed to request the PIN to your physical address and then to wait:

Iyou have been waiting more then 14 days for a postcard then your best option would be to contact business support

I recommend getting in touch with GMB support via one of these options and ask for help in getting verified:

You can call also Google My Business here



Helmut Geissler, Google My Business Top Contributor   |  my G+ profile