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Wrong Name in Google Search Listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have a restaurant that just opened and someone has added a GMB profile which is not ours but when you type our name on Google his card appears instead of ours.

 

Capture.PNG

 

 

When asked to verify, I have tried 2 times but haven't received anything. I have only 'the receive the code by mail' option... Stuck :s

1 Expert replyverified_user

Wrong Name in Google Search Listing

Top Contributor
# 2
Top Contributor

@Omar K

presuming it'sabout this unverifed listing 

https://goo.gl/maps/HwkQ44wG1mx

 

It doen't makeany sense  to have (as visible peryour screenshot) two entries in your dashboard.

I recommend to re-start from scratch:

 

delete both listings from your dahsboard following this steps.

Once the dahsboard is cleared  from your earlier doing  just click 

https://goo.gl/maps/HwkQ44wG1mx and the "claim this business"

 

YOU should get the verification option per postal mail.

 

You are supposed to request the PIN to your physical address and then to wait:

Iyou have been waiting more then 14 days for a postcard then your best option would be to contact business support

I recommend getting in touch with GMB support via one of these options and ask for help in getting verified:

You can call also Google My Business here

 

 

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile