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We received a review from someone we have never done business with.

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We Received a review from someone we have never met or done business with. I've read the articles here that mention flagging the review but that didn't work. One article provided a link to business support so that we could contact someone but the link did not work. 

We received a review from someone we have never done business with.

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

The only other approach I could suggest, is to persuade other clients/customers to leave positive reviews which will eventually improve that negative review...