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We have a number of negative reviews form the same person and his friends because we would produce

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
 

We have a number of negative reviews form the same person and his friends because we would produce

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

@Graeme G

 

Better to reply on the same as by this way other users get to know that you are genuine and replying on bad reviews. You can also talk to them personally to remove the bad reviews.

 

Thanks,

Aslam