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WRONG ADDRESS AND PHONE NUMBER WEBSEARCH

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My business Lauren Becker DDS moved to 110 e 40th street 646-863-3429 website smiles4alifetime.com and no matter how many times i update info and verify the business, when you google lauren becker dds my old office address and phone number come up. this is still my ex- business partners phone number and address and i am losing patients left and right because of goggles inability to fix this issues. i have claimed the business and verified it (waiting a week in between for sometime in the mail) deleted any duplicates and still the address comes up wrong. I am going to go crazy if this doesn't get fixed!!!!!!

 

https://www.google.com/maps/place/Lauren+Becker+DDS/@40.7640211,-73.9680182,15z/data=!4m2!3m1!1s0x0:...

2 Expert replyverified_user

Re: WRONG ADDRESS AND PHONE NUMBER WEBSEARCH

Top Contributor
# 2
Top Contributor

@Lauren B

 

I have few remarks and questions:

 

1# your new business in on GMaps: http://maps.google.com?cid=9514807541876623256

 

2# why didn't you claim the new business - at least it seems unclaimed

3# your older location "Lauren Becker DDS" got some strange edits in th elast two weeks by 3  users "Anonymous6919",  "Anonymous2713" and "Anonymous7939"

 

All this reviews are now under Google moderation an in the result the page isn't yet marked as closed - but it should.

See https://www.google.com/maps?cid=10984849056973138442

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: WRONG ADDRESS AND PHONE NUMBER WEBSEARCH

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I have claimed the address FOUR times! And even though I change the information, wait a week for the verification to come in the mail, verify it, deleted the existing duplicate account... It still comes up as 115 e 61st street.

Sent from my iPhone

Re: WRONG ADDRESS AND PHONE NUMBER WEBSEARCH

[ Edited ]
Top Contributor
# 4
Top Contributor

Sorry Lauren
maybe you misunderstand my 2nd question?

I was asking whether or not you tried claiming the listing for the correct
address as it is your new business at the new address on GMaps:
http://maps.google.com?cid=9514807541876623256
<>

Trying to claim this there isn't any need to change its address as the
address is already correct - isn't it???

If you really have tried claiming this listing there should be in your
dashboard (https://business.google.com/manage) a page .

Please provide in this case screenshots showing the page with the new
address.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: WRONG ADDRESS AND PHONE NUMBER WEBSEARCH

Google Employee
# 5
Google Employee
Hi Lauren,

It has been over a month since we’ve heard from you regarding this thread, so I wanted to check in and ensure that your issue has been resolved.

Please feel free to respond on this thread if you are still facing this problem, we would be happy to help you.

Regards,
Manoj
Community Specialist | Google My Business