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Verifying my business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have tried to verify our business, and unfortunately the business has been verified by someone else in the past. We believe the person who verified the business no longer works with us. We have requested ownership with Google; however, there was no response from the person who verified the business. We are very concerned with this as the address for our business on Google is incorrect. I have tried to create a new business with the right address, but when I verified it via post card, it said 

We're not showing this page because it's a duplicate of another.Learn more

 

Please call back at

 

Javier Hopper

239-649-5102

Office Manager 

Five Star Hearing

www.fivestarhearing.com

1 Expert replyverified_user

Re: Verifying my business

Top Contributor
# 2
Top Contributor
Hi Javier

Can you provide the URL (Maps listing or Google+ page) for the page you want ownership over?

Also, how long ago did you initiate the ownership transfer?

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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Re: Verifying my business

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
https://fivestarhearing.com/hearing-center-naples-fl

It was done over three weeks ago.

Javier Hopper
Office Manager
Five Star Hearing
4968 Tamiami Trail N.
Naples, FL 34103
239-649-5102

Re: Verifying my business

Top Contributor
# 4
Top Contributor
Hi Javier

I'm sorry but that's your website URL.

Is this the listing you're trying to get hold of? https://www.google.com.au/maps/place/Five+Star+Hearing/@26.2079917,-81.799369,15z/data=!4m5!3m4!1s0x...

Priya Chandra, Google My Business Top Contributor
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Re: Verifying my business

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Yes that is the one.


Javier Hopper
Office Manager
Five Star Hearing
4968 Tamiami Trail N.
Naples, FL 34103
239-649-5102

Re: Verifying my business

Top Contributor
# 6
Top Contributor
Ok thanks. I'll see if our CM can help at all, but it may be a little while before I'm able to respond back here.

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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Re: Verifying my business

Top Contributor
# 7
Top Contributor
Hi Javier,

I've spoken with our CM, and to keep the process rolling, can you please respond back to the support case email that was sent to you when you initially requested ownership.

That should trigger the next steps in the process.

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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