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Verification problems after the fact

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I recently help a local business be verified.  After doing so with no problems, the owners of the business are having trouble accessing the 'my business' dashboard.  When I log in I can see the entire dashboard with no problems because I am their 'communications manager'.  The 'primary owner' is having tough accessing it from his personal email.  I dont know what to tell them.p9.2.pngWhat THEY see

 

p9.1.pngWhat THEY see

 

p9.3.pngWhat I see on my end