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Unallowed picture of our company

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Good afternoon, 

 

I'm Merce Alcaide and I manage Calaf Nuances online image. We've noticed that a user posted a photo of our firm's building without our consent and it appears in the Google profile (please, see the attachment. It's the picture were it appears the window.)

 

We would like to remove it since it is affecting our brand image and we didn't give consent to such user to post it, but we were not able to find a way to erase. How can we do it?

 

Thank you very much indeedUnallowed picture.JPG

Unallowed picture of our company

Follower ✭ ✭ ☆
# 2
Follower ✭ ✭ ☆

Hello Calaf,

 

It looks to me like the image has been removed. In the future if when viewing the photo you click the flag in the top right and report it you should see the image removed within 24-48 hours. If after that the picture is still published you can contact support and they will escalate your case to a higher support tier.