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Unable to remove photo "by customer"

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

 

People have added photos and reviewed my business, but they are not customers of mine.  One picture is of a tomato sandwich.   I am unable to remove them.  Please help.

 

1. Full business name: 3Princesses Store
2. Current business address: 510 Ruby street
3. Google Maps URL :https://www.google.ca/search?q=3princesses&oq=3princesses&gs_l=psy-ab.3..0i13k1j0i7i30k1j0i13k1l2.93...
5. Website (if applicable) www.3princesses.ca or www.etsy.com/ca/shop/3PrincessesStore 

 

Thank you,

Rachael

 

1 Expert replyverified_user

Unable to remove photo "by customer"

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

I also tried the suggested help page.  It suggested selecting the photos and putting them in the trash, but there is no option to do that (no way to select the photos, and no trash can).  I would really like to remove the customer photos from my page.  

 

Thanks!

Rachael

Unable to remove photo "by customer"

Top Contributor
# 3
Top Contributor

Hi @Rachael H

in case you refer to this contribution of a user "Luis Paul Chiasson"

 

Click this link to the photo in question and then the little white flag top right to report is as Inappropriate.

If this doesn't help in the next two week contact bsuiness suport to get it removed.

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile