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Unable to add a manager

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I set up a business listing for one of my clients but now want to transfer ownership to her.

 

I know the actions that I need to take however, I've tried to add her as a Manager (twice now using 2 different email addresses) but she has never received the emails and all I see is her as an invited manager because she's been unable to accept via the emails.

 

Any ideas?  I've had her check junk mail etc but to no avail.

 

Thanks!

2 Expert replyverified_user

Re: Unable to add a manager

Top Contributor
# 2
Top Contributor

Hi @Tina N

 

Delete invite and send again.

 

If it is a gmail address then sometimes it goes into social, check that.

 

 



Tim Capper, Google My Business Top Contributor
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Re: Unable to add a manager

Top Contributor
# 3
Top Contributor
Hi Tina

In addition to Tim's advice, she may wish to try going directly to the page on Google+, using the account that has been invited.

If everything's worked she'll see the opportunity to accept the page invitation there.

Priya Chandra, Google My Business Top Contributor
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Re: Unable to add a manager

Top Contributor
# 4
Top Contributor

Thats a great tip @PriyaC



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Unable to add a manager

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thanks for the ideas, I'm working through them with my client now, so hopefully we'll soon be able to transfer ownership