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Unable to Gain Access to My Business Listing

Visitor ✭ ✭ ✭
# 21
Visitor ✭ ✭ ✭

Hi Joy,

 

I created the duplicate listing under the gmail cwilling20@gmail.com which is my account that I use to manage all of my clients accounts. I created the account dubelectricfw@gmail.com for my client as he did not have a previous gmail account. So the owner of the business Dub Electric is Rob Moore who is my client. I would like to make him the primary owner under the dubelectricfw@gmail.com account and myself as an owner under cwilling20@gmail.com.

 

I'm not sure what the MUO Process is.

 

What kind of documentation can I provide to show that 411 Locals has control of the listing?

Unable to Gain Access to My Business Listing

Visitor ✭ ✭ ✭
# 22
Visitor ✭ ✭ ✭

Hi Joy,

 

Just a heads up, I was just now able to go in and request ownership by requesting a postcard be sent to the business address in grapevine. So that should be on its way. Once I did that I realized that I was logged into another clients account "John Hutto" when I requested. This isn't that big of deal as long as the post card arrives I can simply verify that listing through my clients account and then login and transfer ownership to Rob using the dubelectricfw@gmail.com

Unable to Gain Access to My Business Listing

Top Contributor
# 23
Top Contributor

Yeah I would do exactly what you suggested.


Joy Hawkins, Google My Business Top Contributor
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Owner of Sterling Sky
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Unable to Gain Access to My Business Listing

Top Contributor
# 24
Top Contributor

Hey Rob,

 

Google finally got this done and all the ineligible listings should be gone and you should have access to the listing now.  Let me know if you still need assistance with this but if not, please mark this thread as resolved.

 

 


Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Unable to Gain Access to My Business Listing

Visitor ✭ ✭ ✭
# 25
Visitor ✭ ✭ ✭

Hi Joy,

 

Thanks for all of your help on this. I do have ownership of the primary listing now and it appears the other listings have been taken care of as well. One last question, what should I do with the duplicate listing google had me create before. It is not currently published, but shows access needed as it's status. 

 

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Marked as Best Answer.
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Accepted by topic author Rob M
December

Unable to Gain Access to My Business Listing

Top Contributor
# 26
Top Contributor

Just remove it from your dashboard.  It's not connected to anything.


Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual