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Trying to Claim Page [Picture]

[ Edited ]
Visitor ✭ ✭ ✭
# 1
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1. National University

2. 548 Gibson Drive Suite 130, Roseville, CA 95678.

3. (916) 855-4340

4. https://plus.google.com/102984962904531560943/posts

 

Hi, I am trying to claim a business listing.

 

I went through the process: went to the local listing and made a claim, waited 7 days with no response, then replied by email like they said to (picture below)

 

 

 

local 2.png

 

In the picture above, the google email was received Aug 1 and I replied Aug 8.  The email asked to reply if nothing happens, I did, and have not heard anything. 

 

Do you see that "request callback" I circled? They changed that because now you can no longer use that page (https://support.google.com/business/?hl=en#topic=4539639&contact=1) to get phone support! Is phone support possible anymore? 

 

It seems like I am out of options, the process stopped and I can't get phone support.

 

Any help would be appreciated.

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Ben Fisher (Top Contributor)
March 2017

Re: Trying to Claim Page [Picture]

Top Contributor
# 2
Top Contributor

Hello @Charles M,

 

Contact Google with these links:
https://support.google.com/business/contact/business_c2c_na?hl=en&rd=1#cft=5
Alternatively, you can use this link: https://support.google.com/business/contact/verification_code_issues

 

Regards,

 

Ben Fisher Google+ | Twitter | Steady Demand 

Ben Fisher, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter and Founder at Steady Demand - Social SEO 

View solution in original post

Marked as Best Answer.
Solution
Accepted by Ben Fisher (Top Contributor)
March 2017

Re: Trying to Claim Page [Picture]

Top Contributor
# 2
Top Contributor

Hello @Charles M,

 

Contact Google with these links:
https://support.google.com/business/contact/business_c2c_na?hl=en&rd=1#cft=5
Alternatively, you can use this link: https://support.google.com/business/contact/verification_code_issues

 

Regards,

 

Ben Fisher Google+ | Twitter | Steady Demand 

Ben Fisher, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter and Founder at Steady Demand - Social SEO