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Has someone else verified your business? Learn how to recover ownership
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Transferring Primary Ownership

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

we solicited the ownership of a restaurant and the past owner says he didnt receive the email... what are our options?

Re: Transferring Primary Ownership

Follower ✭ ✭ ☆
# 2
Follower ✭ ✭ ☆

Here's the documentation for requesting ownership: https://support.google.com/business/answer/4566671?hl=en-GB

 

However the part specific to you:

 

If you don't hear back

If you don't get a response after seven days, you might have the option to claim the listing yourself. Just sign in to Google My Business and look for a Claim or Verify button on your dashboard. (If you don't see an option to claim the listing, that means it's not eligible to be transferred.)