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Transferring Primary Ownership

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I managed a listing for a now former employer. I am trying to transfer that listing to someone at the firm but everytime I try to add a new owner in order to delete myself it not only changes the email address to someone else in the firm but they never receive a notfication to accept the owner rights to the listing. Is there another way to switch ownership of the listing to them?

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Accepted by topic author Michael S
April

Transferring Primary Ownership

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

Hi @Michael S, Does the new owner have a Google account set-up that you are trying to transfer over? If they do and you've followed the steps on what is listed here: https://support.google.com/business/answer/4669093?hl=en then I would suggest reaching out to Google My Business on Twitter (@GoogleMyBiz) or through their contact form here: https://support.google.com/business/contact/business_c2c_m?from=cuf_c2c

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Michael S
April

Transferring Primary Ownership

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

Hi @Michael S, Does the new owner have a Google account set-up that you are trying to transfer over? If they do and you've followed the steps on what is listed here: https://support.google.com/business/answer/4669093?hl=en then I would suggest reaching out to Google My Business on Twitter (@GoogleMyBiz) or through their contact form here: https://support.google.com/business/contact/business_c2c_m?from=cuf_c2c

Transferring Primary Ownership

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you. {sorry for my delay in replying} I've reached out to Google through their contact form since I have tried those steps multiple times already.

Transferring Primary Ownership

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I too am a former employee of a few places I used to manage, ownership has changed a few times and I think they have already reclaimed ownership because 2 are showing me as suspended and 1 needs verification. How can I resign from everything and clear them out of my account completely? I have tried every option except transfer since I don't know who to contact. If they have me suspended or pending, I'd rather cancel my name off completely. Can that be done? Thanks.

Re: Transferring Primary Ownership

Top Contributor
# 5
Top Contributor

@Ben M

 

Please start your own thread providing there all information to understand and investigate your issue
This allows us to keep the forum organized and gives you the attention you need. 
This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile