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Transferred primary ownership of business and deleted user, now no access.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I just transferred ownership of a business to my email and now I am getting this error attached below. I can't login to the service with either account because I deleted the old user since it was a previous service manger for this client. 


Is there not a phone number for google business support anymore? How do I resolve this? Am I in some sort of neither region of google business ownership since I did this transfer?


Thanks for your help




Screenshot 2017-02-23 00.54.53.png

1 Expert replyverified_user

Transferred primary ownership of business and deleted user, now no access.

Top Contributor
# 2
Top Contributor

Is the business listing still claimed? 

To help with your question, please provide:
1. The Google Local Page URL
2. Your Website URL
3. Full Business name, Address and Phone number


or you can

have you attempted to contact GMB Support for assistance?


If you would like to try and contact Google Business you can follow the steps below to receive a call or chat (during normal business hours)




Google Business Help >Need More Help (top right corner)>Ownership or Access to my business>Other Problem>


Under new pop up window select "Listings" under the first option "About ownership and access levels for listings "


Scroll to bottom of this page and you will see phone and email contact. 




This only works during business hours which I believe are M-F 9am-5pm PST


Socia works greatl:

Ben Fisher, Google My Business Top Contributor
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