AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

My Business
5.4K members online now
5.4K members online now
Has someone else verified your business? Learn how to recover ownership
Guide Me
star_border
Reply

Tech Issue when claiming ownership of gmb listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have an issue when trying to claim ownership of a Google My Business listing. I put the listing in the dash board into list view and click, "request access," and the page keeps refreshing and taking me back to the home page? Is anyone else having this issue? Please advise this is extremely frustrating. 

Tech Issue when claiming ownership of gmb listing

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Hi Bob,

Have you tried this across multiple browsers? If using Chrome, tried in Incognito mode? even clear your cache and cookies entirely?

Re: Tech Issue when claiming ownership of gmb listing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Simon
I haven't tried claiming ownership using other browsers? I pretty much work
in Chrome and that's about it.
I will try it in Fire Fox & put the listing in "incognito."

Thank you for the suggestion

Robert

Tech Issue when claiming ownership of gmb listing

Explorer ✭ ✭ ☆
# 4
Explorer ✭ ✭ ☆

It should of course work in Chrome but do give it a try in incognito mode just in case. Many times it could be an extension thing 

Tech Issue when claiming ownership of gmb listing

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I am experiencing this too, I really need to be able to send out the ownership request asap and Google is not helping at all with this

Re: Tech Issue when claiming ownership of gmb listing

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

I have tried this in other browsers and this still will not allow me to send. I  am really wondering when this "technical issue" will be resolved Ive tried everything

Tech Issue when claiming ownership of gmb listing

Explorer ✭ ✭ ☆
# 7
Explorer ✭ ✭ ☆

Hi Steve

can you provide a Maps url link of your business currently unclaimed forme to check please?

Re: Tech Issue when claiming ownership of gmb listing

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Steve,
below is a url link to a page we're trying to claim ownership of. This is
becoming frustrating on a few levels. The website on the verified GMB
listing is not working and we cannot access the page to update the
information hopefully you can help?

Business name: Security First Home Inspections
Findlay, OH


Regards,

Robert
714-582-3319

https://www.google.com/search?q=security+first+home+inspections+findlay%2C+oh&rlz=1C1GGRV_enUS763US7...

Tech Issue when claiming ownership of gmb listing

Explorer ✭ ✭ ☆
# 9
Explorer ✭ ✭ ☆

The business listing Security First Home Inspections is already claimed. If you dont have access to it or can’t remember the login for it, follow the steps here https://support.google.com/business/answer/4566671?hl=en-GB

Re: Tech Issue when claiming ownership of gmb listing

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
Simon
I understand it's already claimed. The listing is a pure service area
business listing. We have created a page, verified the page and the page
has gone into a duplicate status. When we put the page into list view &
click on "request access," the form to claim ownership does not appear. The
page, refreshes & goes back to "home." I understand the process of
requesting ownership of a listing this seems to be a tech error that is
going on and I thought I could get feed back from others more experienced
than myself.

Thank you,

Robert