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Take back control of business listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

The old webmaster created the google business listing for my client and will not approve the transfer of ownership request email sent from Google.  We really can't even confirm what email address is tagged to business listing.  Current listing does not have a street address, so can't mail a verification post card.  It does have the correct phone number that we have access to, but the verification process does not have the call verification option.

 

Here is the business in question:

Service Giant Plumbing, Waterford Township, MI

(248) 923-1998

Google Maps URL - https://www.google.com/maps/place/Service+Giant+Plumbing/@42.688876,-83.9806588,9z/data=!3m1!4b1!4m5...

 

Address:

4395 Dixie Hwy
Waterford, MI 48329

www.servicegiantplumbing.com

1 Expert replyverified_user

Take back control of business listing

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

@Bay P

You might want to contact Google support. They have a manual verification team might be able to help you.  

https://support.google.com/business/contact/business_other_problem

Re: Take back control of business listing

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I filled out that form 5 days ago and haven’t heard anything back yet.

Thanks,

Bay

Take back control of business listing

[ Edited ]
Top Contributor
# 4
Top Contributor

Hi @Bay P

 

I beleive the advise of @Simon Z isn't appropriate as the lsiting in question is indeed already verified.

 

What form did you filled Bay Paul?

 

I think you need to apply the below linked procedure:

Automating Ownership Conflict for Individuals

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Take back control of business listing

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

@Helmut Geissler

I think @Bay P requested access but current list owner didn't reply within 7 days, hence he can verify this listing at the back end. That's why he could see verify through mail option. If you need reach to Google My Business support team, you could try this number 844.491.9665.

Take back control of business listing

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

reply to the email from google that confirmed you requested access, this adds another block of days to wait while they contact listing owner again, after that time block, review your request and appeal decision and have postcard sent or phone call verification.