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Sunflower Alley information is incorrect, pointing to wrong facebook page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hey, 

 
My clients google business information is incorrect and I have no way of changing it, the problem is the facebook page which is linked to the account. (highlighted in yellow below)
 

How can I remove this link or point it to the correct Facebook page, any help would be much appreciated as my client is very anxious about missing traffic to their page.
 
 
Thanks in Advance
Richie
2 Expert replyverified_user

Re: Sunflower Alley information is incorrect, pointing to wrong facebook page

Top Contributor
# 2
Top Contributor

@Richie S

 

unfortunately I can't replicate this 

getting the below Knowledege Graph:

screenshot-www.google.co.uk 2017-02-03 11-38-11.png

 

Will ask a fellow TC from UK @Tim Capper for his insight

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Sunflower Alley information is incorrect, pointing to wrong facebook page

Top Contributor
# 3
Top Contributor

Hi @Richie S and @Helmut Geissler

 

It is actually a correct page / business in Facebook.

https://www.facebook.com/pg/Sunflower-Alley-1509858599282538/about/

 

The easiest way to resolve this is for you to remove the business page in facebook, did you create it, was it an employee ?

 

Once that page has been closed / deleted you can contact business support and ask for the link to be removed and replaced with new one.

 

Google will then find the correct page. You could also post in you Google Business Page the facebook page for quicker discovery.

 

https://www.facebook.com/pg/Sunfloweralley-173349076200671/about/

 

 

The main thing here is to remove the other facebook page.

 

 



Tim Capper, Google My Business Top Contributor
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