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Spam Listing with fake reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Someone opened a fake google local page for our business. They put images in it that are of products we do not sell and had two people write 1/5 star fake reviews. The reviews are about parts and we do not even sell parts. I was able to get the code in the mail and take over the account but now I have to figure out how to get rid of these reviews. Can i just close the spam location? Or can I get the reviews deleted?

1 Expert replyverified_user

Re: Spam Listing with fake reviews

Top Contributor
# 2
Top Contributor

Hi @Travis P - is this the listing you're referring to? https://goo.gl/maps/LF44QYRU7C22

 

It should be removed for being ineligible according to the GMB guidelines. Please confirm this is the listing you're talking about. I will escalate it for removal.



TomW, Google My Business Top Contributor
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Spam Listing with fake reviews

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Tom, thanks for your reply. Yes that is the one. We did not make that and the address was not even pointing to us on the map. I was able to take over the listing and update it with our real address. I also was able to request removal but it is still there. I've deleted it from our account so I no longer have access to do anything to it. Please delete it if you can.

 

Thank you!

-Travis

Re: Spam Listing with fake reviews

Top Contributor
# 4
Top Contributor

Hey @Travis P - the listing has been removed.



TomW, Google My Business Top Contributor
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Spam Listing with fake reviews

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thanks Tom I really appreciate the help! I just hope now this doesn't hurt our search ranking. It should have never been there so I'm hoping it won't have any affect on our search results.

 

Thank you!

-Travis