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Someone using our company name and website but their own address and number

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there

 

Someone is using our company name and website on Google Business with their contact details. Our full company name is KMA SA Maketing (Pty) Ltd but our Google Business is under KMA SA Marketing, so we wanted to change it to KMA SA Marketing (Pty) Ltd but we see someone else is already using our name with our website and saying they are in the same city but it is not our contact number or address. 

 

I don't know how to contact them as their number doesn't work and they don't provide an email.

 

Help!

 

Thanks

Lorna

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Lorna D
March

Re: Someone using our company name and website but their own address and number

Top Contributor
# 2
Top Contributor

Hi @Lorna D

 

You need to claim ownership of the listing.

 

http://onlineownership.com/claim-ownership-of-a-verified-google-business-page/

 

Once you have sent the email requesting ownership of the account then wait 7 days and contact business support to help with the ownership transfer.

 

How to Contact Google Business Support

 

Once it has been transferred, you will need to correct the address to the physical location ( cannot use PO Box anymore ) 

 

 



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Someone using our company name and website but their own address and number

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Tim

 

Thanks a lot, that really helps I really appreciate it.

I hope you have a great week!

 

All the best,

Lorna

Someone using our company name and website but their own address and number

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

My name is Phillip Padilla someone is using my Business name to ever ties on Google I have all documentation fictitious business name how can I stop this my phone number 760-574-6823

Re: Someone using our company name and website but their own address and number

Top Contributor
# 5
Top Contributor

Hi @Phillip P

 

What is the link to the google business listing?

 

What are your business details. Name, address, tel number, website

 

I can then take a look and offer some advise to take.



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership