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Someone took ownership of google business of my restaurant

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

One day, someone made a change about our restaurant as permanently closed.

So I checked the google my business account, and there is an unknown person's account as owner. What should I do in this case???

 

Thank you 

 

 

 

1. Ssyal ginseng House

2. 4201 W Lawrence Ave, Chicago, IL 60630

3. (773) 427-5296

4. https://www.google.com/maps/place/Ssyal+-+Chicago+Korean+Restaurant/@41.9680089,-87.7353286,17z/data...

5. www.ssyal.com

 

 

Someone took ownership of google business of my restaurant

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

Do you still have management access to the account? If you don't recognize the owner or didn't grant access- I would reach out to Google about getting them removed from the account if you can't remove them yourself. 

Someone took ownership of google business of my restaurant

Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆

Hi Ginseng,

 

If you are the owner of the listing, go into the Google My Business dashboard for your restaurant. Once logged in, go to Users in the bottom of the left column. Remove and users that you don't recognize or shouldn't be there.

Your listing shows as Open for me, so I wouldn't worry about that, but yes, make sure that there aren't any unauthorized users on the listing.

 

Best, David