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Someone is posting to my page without my permission

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Columbia Music Lessons in Columbia Mo 65203 314-223-2927 www.columbiamusicLessons.com

 

Someones hijacked my account and has been posting pictures of their band.  Idk how to get rid of them and their photos. Help!

1 Expert replyverified_user

Someone is posting to my page without my permission

Top Contributor
# 2
Top Contributor

Hi @Jonathan D

 

I can't find at the mentioned address any such listing.

But I found this one:https://goo.gl/maps/aQcbzaummXq and its far away of the address 3508 Bethel St: 

https://goo.gl/maps/8qnHtanfbiz

 

Supposed you refer to https://goo.gl/maps/aQcbzaummXq about what photos not belonging to your business do you refer to?

 

_________________________________________________________________________________

Attention: Please make sure to mention me by adding @[myname] to your responses. Otherwise the notification might not make it and your thread will go unseen.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Someone is posting to my page without my permission

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭


DJ | MC | LIGHTING
| PHOTO BOOTH
| EVENT PLANNING

​ | PHOTOGRAPHY


​Thank you.


That is the correct listing:


https://goo.gl/maps/aQcbzaummXq

Home Address, Columbia, MO 65203

(I do not like to share my home studio location until I've spoken with a
prospective client.)

None of these 'band on stage' images or this dilapidated house 360 are mine:

1.
https://www.google.com/maps/place/Columbia+Music+Lessons/@38.9536782,-92.3236729,3a,75y,201h,90t/dat...
2.
https://www.google.com/maps/place/Columbia+Music+Lessons/@38.9536904,-92.3235998,3a,75y,90t/data=!3m...
3.
https://www.google.com/maps/place/Columbia+Music+Lessons/@38.9536904,-92.3235998,3a,75y,90t/data=!3m...




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Someone is posting to my page without my permission

Top Contributor
# 4
Top Contributor

Franky said @Jonathan D

 

Actually your listing vioalates IMO Googles Guidelines as you have to specify your business address rather to specify such an obscure "home address" as you did.

For a  user who like you not like their buisness address listed with the GoogleMyBusiness listing google provide the option to hide the address as per this HC article: https://support.google.com/business/answer/3038163?hl=en

 

as long as your listing is specified  against Googles guidelnes I'm unable to help you further.

 

Sorry -but this are my principles.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Someone is posting to my page without my permission

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Solution NOT accepted.  I was informed by @[myname] with en.advertisercommunity@advertisercommunity.com that because I was having an issue hiding my home studio address (I do not share this with clients until I've spoken with them for privacy) that they refused to help and discontinued communication with me.  This guy wouldn't even send his name in his solution request: 

 

"Attention: Please make sure to mention me by adding @[myname] to your responses. Otherwise the notification might not make it and your thread will go unseen."

 

I cannot believe that google business could be so unprofessional.  I replied that I would add my address back if he could disable it from public view (the same setting we have with another business we own) and I never even received a reply.  This is the worst online customer service I've ever experienced from anyone here in the US or any other country for that matter.  I am appalled and completely dissatisfied.