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Someone is hacking my Business Listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi @Helmut Geissler,

Good day! I need your expertise to help me regain

access. I am totally losing money because of

onscammers. Let me tell you what happened for my

business. Mid week of October, someone took my

Online business listing. Since then, I am being

prompted to send request when I own this business

myself. I am losing hope with this situation as I

am getting run around. I notice that whoever owns

my listing now has been changing their emails. Does

it make an impact with all the requests I am

sending them because I ain't receiving no reply.

 

See my details Mr. Helmut.

 

Business Name: Super Wok
Address:1401 SE Maynard Rd, Cary, NC 27511 

 

Looking forward to hear from you,
Alicia Perez
aperez12693@gmail.com

 

 

1 Expert replyverified_user

Someone is hacking my Business Listing

Top Contributor
# 2
Top Contributor

@Alicia P

I suppos you are aboout this listing: https://goo.gl/maps/yaQMZXdSyP32

The listing in question is actually managed by this account " ye…@gmail.com"

Guessing this isn't you but an accunt of someone having stolen your listing

Have you tried to apply the below linked procedure (and if "yes" when) 

 
_________________________________________________________________________________

Attention: Please make sure to mention me by adding @[myname] to your responses. Otherwise the notification might not make it and your thread will go unseen.
 
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Someone is hacking my Business Listing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

@Helmut GeisslerAppreciate your urgent response. However, I've done the steps you provided several times. As a matter of fact, the last request I've sent them was on November 2. I noticed that whoever is managing my business changed emails multiple times. How can we move further?

 

 

Re: Someone is hacking my Business Listing

Top Contributor
# 4
Top Contributor



alicia p wrote:

.... How can we move further?

 

 


@alicia p  You can move further by praying and fingercrossing my escalation will help you soon to get the ownership transferred.

Note:

This LInk is for my own reference only https://goo.gl/pj2BFa

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Someone is hacking my Business Listing

Top Contributor
# 5
Top Contributor

one point I forgot mentioning:

Please edit yor starting post and remove your email - as you listed bottom the post.

Its against the forum guidelines and its to protect your privacy also and prevents you getting spammed

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Someone is hacking my Business Listing

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
 

Re: Someone is hacking my Business Listing

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

I hope we claim it back in no time. Do we have a timeline for this? Will you be sending me an email to confirm the escalation steps you took?

 

 

Re: Someone is hacking my Business Listing

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Completely noted on this @Helmut Geissler

Someone is hacking my Business Listing

Top Contributor
# 9
Top Contributor

@Alicia P

Please be bit more patient.

Once I have information  from Google about my escalation I will ping you here.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Someone is hacking my Business Listing

[ Edited ]
Top Contributor
# 10
Top Contributor

I decided not to support users anymore pretending they are owner of a business and their buisness listing contains websites (of different customized content) but obviously made all via one and the same odering and deiivery business.

 

To understand what I refer to please just compare  three websites:

https://www.riceboxal.com/

https://www.hunanwokwa.com/

https://www.superwokcarync.com/

 

And for all three above websites there are three listings and about all three lsitings there are three "different" users asked me in the last three days for my help to get the listings under their control.

And some of the users even have on their posting here in the forum the same footer mentioning their email address and even this email addresses are "tailored" in the same layout

What a strange coincidence???

 

None of the users have been mentioned the fact the listing and their websites have been made by the  the same "tailor".

This is so suspecting for me - will keep my hands off.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile
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