Someone has claimed my business as their own.
I tried to claim ownership of the restaurant im the owner of. I got the message that it was already claimed with a gmail address. Our business has never had a gmail address. Is there any way i can get the ownership of my company without asking for access from the previous claimer? As that person for sure is not a part of my company, and most likely wont grant me access.
How easy is it for people to get granted access? In Tripadvisor you have to give the listed mail or phone number for verification. Is it the same way in Google?
Gangnam Korean Restaurant AS
Re: Someone has claimed my business as their own.
Hi @Kim E,
I am afraid not, you need to follow the procedure to request access as described in this help article.
If you do not hear back after 7 days, you would have the opportunity to claim it in your GMB dashboard.
If your request is denied, you would be notified by e-mail. In that case, please post back here pasting the full content of the e-mail for additional options.
treebles, Google My Business Top Contributor