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Someone else is using our google+ page for their business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

The company I work for has a google+ page and when our company name 'Palmer Publicity Services' was searched into google it would come up correct with the map showing our location, our business name, address, telephone number, opening hours etc. all on the right hand side.

 

However, an ex colleague started and gained access to that google+ page (we believe he got in contact with the previous person who ran it) and this ex colleague didn't give anyone else the log in details for that page.

 

I've now noticed that when our name 'Palmer Publicity Services' is searched into google, a complete random name which we haven't heard of before has taken over our google+ account. This random name is the ex colleague's new business. The telephone number has also been changed and when the page name is clicked on, it takes you to our page showing all our old posts just with a complete different name to our company. Our company specialises in printing but when searched it now says ' sports nutrition store'. Maybe our account is linked with his email.

 

Is there any way of having our old account deleted so we can start a new one? 

 

A bit annoying when we are searched onto google our page has been taken over with a different name.

 

Full Business Name: Palmer Publicity Services

Current Business Address: A5 Anchorage Business Park, Chain Caul Way, Preston, PR2 2YL.

Current Telephone Number: 01772 733213

Google Maps URL: https://www.google.co.uk/maps/place/Forces+Supplements/@53.7610145,-2.7511098,17z/data=!4m8!1m2!2m1!...

 

(This URL is to our page that has been taken over)

1 Expert replyverified_user

Re: Someone else is using our google+ page for their business

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Ideally I want this page deleted or want to re claim ownership of it. 

Someone else is using our google+ page for their business

Top Contributor
# 3
Top Contributor

you should at first claim your business listing - 

Can do this through "Claim this business"  clicking this GMaps link:

https://goo.gl/maps/2fNPNqxz2sG2

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Someone else is using our google+ page for their business

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi thank you for getting back to me.

 

I have claimed the business listing from that link. Not sure what to do next as when the company is searched the wrong one still comes up first.

 

Thanks

 

Becka