Someone else claiming our business address
I recently received verification of our real estate business, Help-U-Sell Santa Maria, on GMB. Every time I open Google Maps to look for it, it isn't there, but when I search for it by address, it shows up. I also discovered that someone who worked in our office (years ago) has/had created an account with a business name almost identical to ours, HELP-US-SELL, and using our address.
Could this issue be the reason our business is not being shown on Google Maps? What can be done to correct this problem?
Help-U-Sell Santa Maria
602 E Main St
Santa Maria, CA
Thank you for your help.
Re: Someone else claiming our business address[ Edited ]
August 2016 - last edited August 2016
"HELP-US-SELL" is an obvous duplicate - same address, same phone and almost identical name - though verified
Recommend to contact business support to get it merged with yours or even better to removed
The best way to contact business support:
contactflow & request a call back
Talk to a specialist
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM
Seems I was meanwhile able to delete the duplicate "HELP-US-SELL" from Google.
It can take one or two days until it happen deleted entirely.
Please doubleck this via this link: https://maps.google.com/?cid=1205842891385858507
In case it doesnt anmymore show "HELP-US-SELL" you can be happy.
If not you can still try contacting support reporting https://maps.google.com/?cid=1205842891385858507 as a spammy dupe of your own listing
just checked few hours later the link https://maps.google.com/?cid=1205842891385858507 and the duplicate i gone!
Helmut Geissler, Google My Business Top Contributor | my G+ profile
Re: Someone else claiming our business address
I did notice that there is still no "label" showing for our business on Google Maps. I thought it would automatically be visible when viewing the general location, without entering any "search" information.