My Business
4.9K members online now
4.9K members online now
Has someone else verified your business? Learn how to recover ownership
Guide Me
star_border
Reply

Someone Owns our Business in google Maps

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I tried to manage our business in Google Maps, Google was showing that some else owns this place.

 

Yesterday, I received an email that I can Manage the location and when I checked the users it is showing the owner as "Free Hance"! we don't know this person at all!

 

Today I received another email saying the I can't manage the location anymore "You can no longer manage مطعم فيلا ماماز Villa Mamas Restaurant."

 

Please Support us!

 

1. Full business name : Villa Mamas Restaurant
2. Current business address: Bahrain, Al Markh Block 533, Road 3374, Bldg 1856
3. Current telephone number : Mobile +97366333390
4. Google Maps URL : https://www.google.com.bh/maps/place/Villa+Mamas/@26.1982654,50.4745797,17z/data=!3m1!4b1!4m5!3m4!1s...
5. Website (if applicable) : www.villamamas.com

 

 

 

1 Expert replyverified_user

Someone Owns our Business in google Maps

Top Contributor
# 2
Top Contributor

Hi @Hatem H

 

waht Google account did you used while requesting the ownership (not just the admin rights) tranferred?

 

Do you own a Google account based on xxxxx@villamamas.com ?

 

If so try again  

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Someone Owns our Business in google Maps

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

 Hi @Helmut Geissler

 

I'm used my email address IT@villamamas.com to get the ownership of our company, but the problem is not solved, any suggestions?

Someone Owns our Business in google Maps

Top Contributor
# 4
Top Contributor

ok @Hatem H

 

when have you tried last time the procdure Automating Ownership Conflict for Individuals using such an account base on the domain "villamamas.com"?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Someone Owns our Business in google Maps

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

hi @Helmut Geissler

 

Last time was in 04/July I got the authority to manage the accounts, after two days exactly in 06/July I lost the authority to manage the same account.

 

Exactly the same happened many times before the last time.

Someone Owns our Business in google Maps

Top Contributor
# 6
Top Contributor

@Hatem H

Interesting

Am I right understanding you have been the owner of your listing at least 4th and 5th July and lost the ownership 6th July?

Ang 6th July you got email saying "You can no longer manage مطعم فيلا ماماز Villa Mamas Restaurant."?

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Someone Owns our Business in google Maps

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

@Helmut Geissler

 

Not the level of "Owner", But the level of "Manager" and we don't know who is the owner and we can't reach him, his name as Google record "Free Hance".

 

I got the "Manager level" and automatically lose it after two days many times, maybe more than 5 times since I start trying to manage our Google Maps account.

 

I've the email record that shows how many times I got the authority to manage the account, and after that, I'm no longer able to manage our account.

 

we can submit all the needed documents to get the Ownership of our business in Google maps.

Someone Owns our Business in google Maps

Top Contributor
# 8
Top Contributor

ok @Hatem H

 

escalated it to Google ( # 635 )

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Someone Owns our Business in google Maps

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

@Helmut Geissler

 

Do you mean I've to escalate it to Google, or you escalated already?

Someone Owns our Business in google Maps

Top Contributor
# 10
Top Contributor

I just did it ( # 635 )

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile