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Some one else shows up when we google our business name, help!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,
I was hoping to get some help in regards to our business via Google. We are a real estate company.
When you google our company name, the info and photo of one of our agents comes up with our address and different hours. I am trying to set it up so that when you google our business name our info pops up. When I tried to verify our business it says there is a duplicate of another listing.
I have contacted her to either give ownership or cancel so we can add our business and she does not know how it is up- she never registered. Just wondering how this can be fixed??

Would love to speak to an expert either via email or phone to get help with this.

1 Expert replyverified_user

Some one else shows up when we google our business name, help!

Top Contributor
# 2
Top Contributor

Please share your and the agents business details so we can see what is what. Include URLS and phone numbers

Some one else shows up when we google our business name, help!

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

When you google Royal LePage Varsity (our business name) it comes up as Mary Sillito- Sold by Sillito

This is an agent of ours- and it include a photo of her. Our address and phone number are linked to it but the hours are wrong.

I asked her to switch ownership or delete it so we could add our business but she does not recall making this, nor does she even have a gmail account.

https://www.google.ca/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=royal%20lepage%20varsity

Some one else shows up when we google our business name, help!

Top Contributor
# 4
Top Contributor

1- Have you verified Royal LePage Varsity?

 

2- If you have could you go to Google.com/mybusiness and select the "manage location" and then "edit" info? 

 

3- There are three links to YOUR business in the dashboard where is says "Published on" - Could you share those three links with me?

 

I am trying to determine if the listings have "merged". Once I figure that out, I can suggest a solution