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Reviews of other business show up in my page / mix up of businesses

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there!

 

I recently verified the ownership of my business, "Faculty of Computer Science - Free University of Bozen-Bolzano", https://plus.google.com/u/0/b/108035235889084177777/108035235889084177777/about/p/pub?_ga=1.72728915...

 

The main reason I did so was that:

- we are a DEPARTMENT (Faculty of Computer Science) belonging to a UNIVERSITY (Free University of Bozen-Bolzano)

- when people were searching for the UNIVERSITY (Free University of Bozen-Bolzano), the phone number and address of our DEPARTMENT showed up, so everyone kept calling us with weird questions thinking we would be the main seat of the university

- there was confusion on Google Maps between the main seat of the UNIVERSITY (Free University of Bozen-Bolzano) and the seat of our DEPARTMENT (Faculty of Computer Science).

 

Besides, I wanted to expand our social media presence on Google+

 

Now what happened is this:

- the reviews for the Google+ page of the UNIVERSITY are associated wit the Google+ page of my DEPARTMENT - this is wrong.

 

DEPARTMENT and UNIVERSITY are two separate businesses. How can I correct this?

 

The page of our DEPARTMENT is 

https://plus.google.com/u/0/b/108035235889084177777/108035235889084177777

 

https://plus.google.com/u/0/b/108035235889084177777/108035235889084177777/about/p/pub?_ga=1.72728915...

 

The page of the UNIVERSITY is

https://plus.google.com/u/0/b/108035235889084177777/106659352713983401080/about

 

Thank you!

 

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by ElizabethP (Community Manager)
December 2015

Re: Reviews of other business show up in my page / mix up of businesse

Top Contributor
# 2
Top Contributor
You should contact Google My Business support https://support.google.com/business/contactflow?hl=en and ask them to move the reviews to the correct listing.

View solution in original post

Marked as Best Answer.
Solution
Accepted by ElizabethP (Community Manager)
December 2015

Re: Reviews of other business show up in my page / mix up of businesse

Top Contributor
# 2
Top Contributor
You should contact Google My Business support https://support.google.com/business/contactflow?hl=en and ask them to move the reviews to the correct listing.

Re: Reviews of other business show up in my page / mix up of businesse

Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆
Hello!

Neither of those pages show up for me when I go there. Did you post the correct URL's, or is my computer misbehaving?

Re: Reviews of other business show up in my page / mix up of businesse

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Mike, could you tell me how to find the link for my reviewers (signature short form). The old one no longerworks.

Re: Reviews of other business show up in my page / mix up of businesse

Top Contributor
# 5
Top Contributor

Hi @Anabela F

 

You can use either of these tools to create review links under the new system:

https://www.grade.us/home/labs/google-review-link-generator

http://pleper.com/index.php?do=tools&sdo=google_review_link


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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Re: Reviews of other business show up in my page / mix up of businesse

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
They work fine for me...

Re: Reviews of other business show up in my page / mix up of businesse

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
I'll do that, thanks!