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Reviews from the web - Linking to wrong site

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello

First time posting here so I hope I come across clearly for everyone. 

 

Basically my issue is the following, When someone searches for my business using the generic name my details appear of the side showing the business name, address etc etc 

 

But recently  it has started showing a section called

'reviews from the web', which connects to a facebook account, The problem is it is not our facebook account, but another company who have a similar name. 

 

I have looked everywhere and I am unable to find anywhere to edit this or even to change the facebook link. 

 

Is anyone got any ideas on this? 

 

Thank you

Allan

1 Expert replyverified_user

Re: Reviews from the web - Linking to wrong site

Top Contributor
# 2
Top Contributor
Please include the following with your question:
1. Full business name
2. Current business address
3. Current telephone number
4. Google+ URL
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Reviews from the web - Linking to wrong site

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello I have the same problem.  "Reviews from the web" is linking to a different company (similar name, but not the same business).  What should I do?

Reviews from the web - Linking to wrong site

Top Contributor
# 4
Top Contributor

@Clark P

 

Please start your own thread providing there all information to understand and investigate your issue
This allows us to keep the forum organized and gives you the attention you need.
This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile