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My Business
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Requesting for the My Business page access authorization

[ Edited ]
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One of our Client location is verified on My Business page/ local maps. Initially this site was verified by third party vendors, but now client is not able to reach them, so they requested us to get the access authority for My Business Page for them to do edit.
Actually we have tried to retrieve the authorization credentials but the client does not have Business Address, they have only Phone number and P.O.Box number, where as google is not accepting the P.O.Box number.
If there is any possibility, then please verify the client with the displayed phone number and give the access control, otherwise please let us know the procedure to do it from our end.