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Request access for duplicate location

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Google Advertiser fellows,

 

I have the following problem; I've been trying to get granted access to a duplicate listing of my business (3P Learning in Bristol; https://www.google.co.uk/maps/place/3P+Learning/@51.452436,-2.591132,15z/data=!4m2!3m1!1s0x0:0xbab54...)

In detail:

In my account, the status of my listing is "Duplicate" and has a red exclamation mark.

When I click on it, I get the suggestion to "Request Access" for the duplicate location.

When I follow the instructions and fill out the form to request ownership, I always get the error message "Sorry we are having some issues at the moment. Please try again later".

 

I've been having this message for a week now and simply don't know how to move forward.

Does anybody have any experiences here or/and knows a cure?

Best regards,

 

Rebecca