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Removing inappropriate customer uploaded photos

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

customer uploaded inappropriate photos to my account with some meat and bear. We are web design agency.

I tried to find to delete them but there is no option. How can anyone else post to my business photos without my permission????? 

Or I don't even get info what customer uploaded, it's normal to accept or cancel when someone post to my account!

 

Please how to remove the PHOTOS???

 

Studio Prime Leskovac

Djure Salaja 66/20

https://www.google.rs/maps/place/Studio+PRIME+-+Web+%26+Graficki+dizajn/@43.001697,21.934515,15z/dat...

 

www.filipfilipovic.com

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Filip F
June

Removing inappropriate customer uploaded photos

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆

Hi Filip, 

I agree, hopefully Google will add more controls for business owners to manage which photos appear in association with their business. If someone adds something that you don't want associated with your brand though, you can report the offending images here. I've already gone through and reported them, hopefully you'll see those images gone in the next 48 hours. 

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Removing inappropriate customer uploaded photos

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Great thanks.

We'll see in next 48 hours and I let you know.


Thanks,

Filip

Removing inappropriate customer uploaded photos

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi James,

 

photos are removed. THANKS!

 

All the best, 

Filip

Removing inappropriate customer uploaded photos

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hello, 

 

Currently the only option to remove images that customers upload is by reporting them via the report an issue link at the bottom of the page?

 

Re: Removing inappropriate customer uploaded photos

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hello James we would nned your assistance here please. we been reading articles and following up with all sorts of procedure guidelines by contributors but still it didn't help. some one uploaded a camp site image in the desert of another company to our google map listening page which is quiet boring and is not appealing resulting in a drop down traffic.

 

we are a desert safari tour agency in Dubai UAE, and below is the link to our page.

 

https://www.google.com/maps?cid=16942090270528013451&hl=en&_ga=2.182004519.1425110921.1509977457-164...

 

our logo is is this image which we can not seem to place again. we have gone through your replies and we would like to request you to guide and assist us with the same. we would really like to thank you for doing the needful as we are not as expert as you are.

 

 

Dubaieveningdesertsafari.jpgEvening Desert safari Dubai 

Re: Removing inappropriate customer uploaded photos

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Hello James we would nned your assistance here please. we been reading articles and following up with all sorts of procedure guidelines by contributors but still it didn't help. some one uploaded a camp site image in the desert of another company to our google map listening page which is quiet boring and is not appealing resulting in a drop down traffic.

 

we are a desert safari tour agency in Dubai UAE, and below is the link to our page.

 

https://www.google.com/maps?cid=16942090270528013451&hl=en&_ga=2.182004519.1425110921.1509977457-164...

 

our logo is is this image which we can not seem to place again. we have gone through your replies and we would like to request you to guide and assist us with the same. we would really like to thank you for doing the needful as we are not as expert as you are.

 

Dubaieveningdesertsafari.jpgwww.eveningsafaridubai.com

Removing inappropriate customer uploaded photos

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Hello, me again :)


From time to time one user upload his own pictures to my Business account. Can you block the user or notify him not to upload anymore images to my account?

Will be soon option that only me can upload images to verifed business, or to confirm when someone add image, or to remove it by myself.

This start to be very annoying to report his images almost every second week or month.

 

https://www.google.rs/maps/place/Studio+PRIME+-+Web+%26+Graficki+dizajn/@43.001697,21.934515,15z/dat...

 

Thanks,

Filip 

Removing inappropriate customer uploaded photos

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

I need some help for a client. A third party has this page: http://website--1649358621452834342100-corporateoffice.business.site - yet the contact number on that page claims he cannot edit that information. The issue is that image is a copyright violation of our client's page (https://www.auto-lingk.de) - and a pretty OBVIOUS one at that - my client's name is on the building of that image. We have reported this to Google twice via two accounts. It would be greatly appreciated if there was some support for keeping Google Business listings legitimate. Thanks for any further advice.

Removing inappropriate customer uploaded photos

Top Contributor
# 10
Top Contributor

Hi @Jonas E 

 

Please start your own thread providing there all information to understand and investigate your issue
This allows us to keep the forum organized and gives you the attention you need. 
This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

 

 

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile