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Removing Old Review from previous Real Estate Owners

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We bought 6 pieces of real estate from a company in bankruptcy. Needless to say, they have some very poor reviews. How can we remove the old reviews, and also put our new information into Google Maps, etc. ?

 

Also, One of the locations has multiple sites at the same location, with multiple different owners. How can we add our phone number onto that listing rather than having one owner dominate the market?

@Tim Capper

 

Thanks,

Alex

1 Expert replyverified_user

Re: Removing Old Review from previous Real Estate Owners

Top Contributor
# 2
Top Contributor

Hi @Alex S

 

I would advise marking the old ones as closed and creating a new one.

 

However, when you say real estate, what exactly do you mean, do they qualify for a business page in the first instance : Google My Business Guidelines

 

Please explain or provide examples of the second issue. If that business is yours, claim it and verify it. If it has been claimed by someone else, then you need to request ownership transfer. Request Ownership of a Google Business Listing

 

 



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Removing Old Review from previous Real Estate Owners

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

@Tim Capper

 

They are RV parks. So yes, they are more than just vacant land. We are still running them as RV parks, and they have a decent following that we would like to capitalize on. The poor reviews that came out during their bankruptcy need to be cleaned out since we are a new company though.

 

If we claim the business, will we have an opportunity to refresh those comments?

 

Thanks,

Alex

Re: Removing Old Review from previous Real Estate Owners

Top Contributor
# 4
Top Contributor

Hi @Alex S

 

If you are using the same Name of the business, then NO, but if you do claim the current listing, you can leave a reply to all the negative reviews - new owners yad yada

 

If you are changing the name, I recommend marking those listings as closed - then create a new listing with the new name and verify.

 

You cant follow a Google business page, so not sure I know what you mean by decent following

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership