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Remove business OR address and phone number from google maps listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My business, Tutor Doctor of Metro Detroit has a valid Google Plus Page and an outdated page that I have been unable to remove. I  have tried to remove/delete the old Google Plus page:

 

https://goo.gl/NYnNME

 

After talking to Google My Business several times, it is still showing up on searches and on maps:

 

https://goo.gl/3wO7Kx

 

Google walked me through removing the page but it still shows as an unverified page (along with the correct and verified page) in my Google My Business and still showing up on maps. It is causing a lot of confusion and hiding from most searches the correct page from appearing for customers.

 

thanks for your help!

 

Michael Richman

313-899-0937

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Michael R
April 2016

Re: Remove business OR address and phone number from google maps listing

Top Contributor
# 6
Top Contributor
the only option I know regarding making a moved business is as I told you
already and then to got to https://twitter.com/GoogleSmallBiz asking to
redirect the old location to the new location
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

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Re: Remove business OR address and phone number from google maps listing

Top Contributor
# 2
Top Contributor

your first shorted link redirects to https://plus.google.com/101766265986758767400 - its a page not tied to GMaps

while the second directs me just to a search for "tutoring grosse Pointe"

 

Wondering why you say the first page appears on a search (quoting you: "it is still showing up on searches and on maps")

All I can say plus.google.com/101766265986758767400 doesn't show on GMaps 

What I see on GMaps are this two results:

 

Screenshot 2016-04-28 at 20.13.48.png

 

This two results are based on this two below provided URLs

http://maps.google.com/?cid=7417905821124860136 (its an unverified thing and not related to any business page)

and

https://plus.google.com/+1on1tutoringMI/about (verified  business page)

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Remove business OR address and phone number from google maps listing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks for the reply. The first shortened listing is just the google plus page that relates to the incorrect map listing. The map listing appears in this link: https://goo.gl/yRkGXc

In the link for the search "tutoring grosse pointe" and the map in your reply, I wanted to show how this incorrect listing appears in searches (the old address/page at 18640 Mack) and the correct page/address which is the second listing for Tutor Doctor of Metro Detroit, the one with the reviews above.

My goal is to remove the old address, Google pages if necessary such that a search of "tutoring Grosse Pointe" comes back with just one listing (the address on Beaconsfield). Sorry for not explaining the problem clearly!

Thanks again,

Mike

Re: Remove business OR address and phone number from google maps listing

Top Contributor
# 4
Top Contributor
ok Mike

report the old address as "closed"
You can't remove it.
Once it is marked as closes (using the option "Moved elsewhere") there is perhaps an option to direct all results to the old address to the new address
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Remove business OR address and phone number from google maps listing

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi..thanks again. I did some research on the moved elsewhere flag and found this link/article:

http://searchengineland.com/google-fixing-permanently-closed-problem-242364

It says to call Google and have them change the status to Moved and that flagging it moved elsewhere may not remove the address and map listing completely. The link is from February and possibly it works better now but I don't to see the old address as relocated. I want to see the old address gone! :) Your thoughts?
Marked as Best Answer.
Solution
Accepted by topic author Michael R
April 2016

Re: Remove business OR address and phone number from google maps listing

Top Contributor
# 6
Top Contributor
the only option I know regarding making a moved business is as I told you
already and then to got to https://twitter.com/GoogleSmallBiz asking to
redirect the old location to the new location
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile