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Reg: Ownership

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

"Sorry, the owner of Rachel's Homeopathy & Holistic Health has rejected your request to become an owner on Google My Business."

 

Above is the reply mail I received from my add agency who is doing my google marketing for me but I have no access to it and I am the rightful owner and would like to own my google business add.

 

Need help.

 

Thanks.

 

Rachel.

 

1 Expert replyverified_user

Re: Reg: Ownership

Top Contributor
# 2
Top Contributor

Hi @rachel f

 

Please remind your agency of Googles Terms of Service : Google My Business Guidelines

 

Specifically:

 

Always respond to management access requests promptly, and always transfer listing ownership to the business owner immediately upon request. Authorised representatives must, whenever possible, encourage the business owner to create an account, own the listing and add authorised representatives as managers.

 

In the email, there should be an appeal link ?

 

Can you confirm?



Tim Capper, Google My Business Top Contributor
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