My Business
2.8K members online now
2.8K members online now
Has someone else verified your business? Learn how to recover ownership
Guide Me
star_border
Reply

Question | What can i do if someone write a bad review but he didnt never use my business or call?

[ Edited ]
Ami
Visitor ✭ ✭ ✭
# 1
Ami
Visitor ✭ ✭ ✭

Full business name : Amazing Garage Door Repair And Gate Repair Maryland
Current business address :  7664 Crabbs Branch Way Derwood, MD 20855
Current telephone number : (877) 641-9164

Google Maps URL : https://www.google.com/maps/contrib/107355340111054074017/place/ChIJr-MrXITSt4kR5lQzJXnkADM/@30.1822...

G+ : https://plus.google.com/101882225953038752063
Website (if applicable) : http://www.amazinggaragedoorrepairmaryland.com/

1 Expert replyverified_user

Question | What can i do if someone write a bad review but he didnt never use my business or call?

Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭

Hi Ami

 

Reviews can be reported -> hover with the mouse to the name of the reviewer a flag will appear -> click on it and take the form -> here you select the most suitable option and send

 

------------------------------------------------

I'm helping your Business   G+ profil

if you give my answer like or solved thanks

Question | What can i do if someone write a bad review but he didnt never use my business or call?

Follower ✭ ✭ ☆
# 3
Follower ✭ ✭ ☆

Hi @Ami

As Zdenek mentioned, there's an option to flag inappropriate reviews. You can flag the review if it violates Google guidelines. Unfortunately, the review that shows on your listing doesn't seem to violate Google's guidelines.

I know this is probably not the answer you hoped for, but I would suggest to try to respond to the review (in a professional manner, of course) and encourage other customers to leave reviews. 

Question | What can i do if someone write a bad review but he didnt never use my business or call?

Ami
Visitor ✭ ✭ ✭
# 4
Ami
Visitor ✭ ✭ ✭

thank you for the help but I think I will just let it stay on my business , I have noting to do

Question | What can i do if someone write a bad review but he didnt never use my business or call?

Top Contributor
# 5
Top Contributor

respond as the owner and explain the public the reviewer is lying as he never was a customer of you

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile