AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

My Business
2.7K members online now
2.7K members online now
Has someone else verified your business? Learn how to recover ownership
Guide Me
star_border
Reply

Quality Key Service Locksmith

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

A scamming locksmith has comprimised my google listing and suspended my correct google maps profile. Quality Key Service Locksmith. When i log in it says my listing has been suspended. If you google search it still shows on maps but the phone # and hours have been changed to a scammer locksmith company. Need help

 

Correct info is 

Quality Key Service Locksmith

263 S. Main Street

Boerne TX 78006

830-249-0004

Quality Key Service Locksmith

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

@David M

FYI : Anybody can change the info on GMap Pin, using suggest Edit.

Re: Quality Key Service Locksmith

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I have tried that to change it back and it is not working.

Sent from David M.

Quality Key Service Locksmith

Follower ✭ ✭ ✭
# 4
Follower ✭ ✭ ✭

Hi David,

 

Is this your listing?  https://goo.gl/maps/j18rfR4sS9R2

 

Because the listing is suspended at this point your best bet is to contact Google to report the problem and have the suspension lifted. 

 

There are several options for contacting Google: Click on the icon with three horizontal lines in the top left of your screen when logged in to Google My Business and select Support.  There will be several options under the Contact Us menu that appears on the right side of your screen.  Phone and chat support have limited hours but email should always be available.


You can also contact Google My Business support via Facebook and Twitter.

Facebook: https://www.facebook.com/googlemybusiness/

Twitter: https://twitter.com/GoogleMyBiz

Re: Quality Key Service Locksmith

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Yes that is my listing but the phone number listed is not mine . It is for some scamming locksmith company. They are stealing my business.I don't know how they were able to edit this ?

Sent from David M.

Quality Key Service Locksmith

Follower ✭ ✭ ✭
# 6
Follower ✭ ✭ ✭

As Bryan H mentioned, it is possible for other users to suggest an edit to your business page. You can set up notifications for these requests to go to your email so that you can deny them if they are not correct.

 

For now, because your listing is suspended, you'll need to contact Google support directly in order to be able to edit the listing.