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Purchased existing business, changed name about to open after renovations.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi! 

 

Really need help with this. 

I purchased a business in May and we have been closed since for renovations. This is my second location we are opening ... Google automatically changed the previous name 'Greenshades Cafe' (old name) and replaced the name with 'The Vintage Pantry Secret Garden' (my new business) and with it transferred all the old pictures, reviews, business hours and information. How do we wipe this out for a fresh start. ? I do not want old reviews carried over totally difference business style and structure. 

 

Please Help 

1 Expert replyverified_user

Purchased existing business, changed name about to open after renovations.

Top Contributor
# 2
Top Contributor

Hi @Jane S

 

the listing in question (https://goo.gl/maps/N9u28anfwSp) appears being verified.

Have you verified it?

 

Googl tells me this:

 

This listing has already been verified by st…@gmail.com. If you own this email address, please follow the Account Recovery help guide. If you still want to add this listing to your account, you can request admin rights from the current verified user. This may take some time.

 

If you are the user behind st…@gmail.com then you should contact Business support regarding photos and reviews.

If not being  the user behind st…@gmail.com then you should at first request an ownerhsip transfer: 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Purchased existing business, changed name about to open after renovations.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi do I contact business support ?

Kindest Regards
Jane Stephan

Purchased existing business, changed name about to open after renovations.

Top Contributor
# 4
Top Contributor

Hi @Jane S

 

try this links:

You can call also Google My Business here.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile