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Primary owner not known on our listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

 

Hi, we are an auto dealership with 6 verified listings. One of our listings (JT Hughes Shrewsbury Hyundai) has an assigned owner who is not known to our company and we have no idea how to contact them.  We do have ' manager permission' on this listing but it needs to be "owner'  Could anyone help on how to sort this out as we only have a name but no contact details?

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1 Expert replyverified_user

Primary owner not known on our listing

Top Contributor
# 2
Top Contributor

you  can't "upgrade" yourself  from"admin"to owner.

My best  idea  would  to  request ownershipas per this  HC  article:https://support.google.com/business/answer/4566671?hl=en

But unfortunately you very ikely  can't  apply the procedure from any such  account  already  having  any user "role" for the listing.

 

 

Therefore  my idea would be  a two-step procedure:

step1# apply  the article https://support.google.com/business/answer/4566671?hl=en whileusing  any  "virgin" account.

Step2#  once you  have  it  as  owner in the virgin  account  you can  then transfer the ownership to any other accunt as you like.

This  could  be the one having right now  a "admin role" only

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile