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Primary owner account isn't accessible

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

One of my GMB pages has a clients account with the primary owner. But somehow the primary owner account doesn't have an email or any login. I have access to it through my manager account but I cant add any users or do anything because the primary owner is in limbo. 

 

What can we do? 

Thanks.