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Has someone else verified your business? Learn how to recover ownership
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Previous Owner

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# 1
Not applicable

I am trying to claim a business from a previous owner that owned the business 5 years ago, he declined. The business has gone through 3 different owners, we being the third. The new name of our business is Aloha Day Spa and considering that the 2nd owners didn't change their business name from Lotus Nail Spa to Aloha Day Spa, they probably had the same issue. I am in need of assistance from a Google My Business employee with this problem.

1 Expert replyverified_user

Re: Previous Owner

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭
Allow a full 7 days for the current listing owner to respond to your request. If you don’t hear back after 7 days, contact support by replying to the confirmation email.

Re: Previous Owner

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# 3
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The owner of the *Lotus Nail Spa,1212 West McDermott Drive, Suite 150,
Allen, Texas, 75013* page *declined* the rights to transfer the admin of
the page for some odd reason. This previous owner was the very first owner
of this suite 4 years ago. During those 4 years there was a second owner
and now there is us, the present owners. I want to remove the name *Lotus
Nail Spa,* to change it to its present name *Aloha Day Spa,* from the maps
because I am afraid it will confuse our customers. Thus the reason why I
want to claim the business page.

Re: Previous Owner

Top Contributor
# 4
Top Contributor

 

did you apply the procedure "Someone else verified my business"

If not do it asap

But  if already applying the procedure "Someone else verified my business":

have you received for the former owner a mail he refused to transfer the ownership or did you got from GMB-Local-help any such message?

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile