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Please contact me - wont let me register my business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I am the office manager for James McNeal Architecture & Design. We are trying to register our business with google as 15040 23rd Ave. N, Plymouth, MN 55447 BUT it wont let me register that, it keeps saying "do you mean" James McNeal Architects - 15050 23rd Ave. N, Plymouth, MN 55447 (which is the neighbors address) and was set up by someone else who used an email we don't have access to. Now we don't even want to verify the old one. we want to take claim of that one to take it down and put up our actually business name and be able to run that one and put up the correct information. 

 

I have been trying to work this out for weeks now and I need assistance to get this sorted out from a real person who can help.

 

Info:
James McNeal Architecture & Design

15040 23rd Ave. N, Plymouth, MN 55447

612-867-7011

https://www.google.com/maps/place/15040+23rd+Ave+N,+Plymouth,+MN+55447/@45.0044322,-93.4730133,17z/d...

JMAD.design

 

Thank you.

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by James_Clemens (Top Contributor)
December

Please contact me - wont let me register my business

Rising Star
# 2
Rising Star

Hi @Laura T,

 

I'm afraid, that, as this listing: https://goo.gl/maps/e7H4QkFSTiu represents an actual business and is not spam or doesn't exist, it cannot be deleted.

 

However, I have suggested edits to correct the name, address of the listing as per the information displayed on your website: http://www.jamesmcnealarchitectureanddesign.com/contact/ and the phone number as +1612-867-7011, as mentioned in your post.

 

My edits have been approved and you should be able to see the change reflect within a few hours on Google Maps and within a few days in search results: https://goo.gl/maps/e7H4QkFSTiu.

 

Please proceed to claim the listing by following the on-screen instructions here: James McNeal Architecture & Design -> Google My Business Claim URL.

 

Thank you.

View solution in original post

Marked as Best Answer.
Solution
Accepted by James_Clemens (Top Contributor)
December

Please contact me - wont let me register my business

Rising Star
# 2
Rising Star

Hi @Laura T,

 

I'm afraid, that, as this listing: https://goo.gl/maps/e7H4QkFSTiu represents an actual business and is not spam or doesn't exist, it cannot be deleted.

 

However, I have suggested edits to correct the name, address of the listing as per the information displayed on your website: http://www.jamesmcnealarchitectureanddesign.com/contact/ and the phone number as +1612-867-7011, as mentioned in your post.

 

My edits have been approved and you should be able to see the change reflect within a few hours on Google Maps and within a few days in search results: https://goo.gl/maps/e7H4QkFSTiu.

 

Please proceed to claim the listing by following the on-screen instructions here: James McNeal Architecture & Design -> Google My Business Claim URL.

 

Thank you.