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Ownership request denied same day with no option to appeal

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

@Craig M or whomever else is willing to help...

 

I have the same issue others have reported. Someone else has control of my company's Google Business Account. It looks like it is the same email others have listed: "ma......@gmail.com". This is not an email affiliated with my business. We are a small, family owned company, so no corporate partners.

 

My request to transfer ownership was denied same day with no Appeal button available.

 

I have all documentation easily showing full ownership/rights to the Company, etc.

 

I either need the ownership rights transferred to me or the listing removed. 

 

This is regarding:

 

Capritta Maytag (Should be corrected to Capritta Appliance & A/C)

2565 West New Haven Ave. West Melbourne, FL 32904

321-676-0111

 

https://www.google.com/search?q=APPLIANCES%20MELBOURNE%20FL&ie=utf-8&oe=utf-8&client=firefox-b-1-ab&...

 

https://www.caprittafinelines.com/

1 Expert replyverified_user

Ownership request denied same day with no option to appeal

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

@Helmut Geissler - You seem to have a wealth of knowledge on the above topic. Would you be able to assist?

Ownership request denied same day with no option to appeal

Top Contributor
# 3
Top Contributor

@Linette C

I'm not sure about what suspende listing you are talking about.

 

The one at your mentioned  address and permy GMaps direkt link is NOT suspended:

https://goo.gl/maps/eSXkfMpAGiA2

 

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Attention: Please make sure to mention me by adding @[myname] to your responses. Otherwise the notification might not make it and your thread will go unseen.

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Ownership request denied same day with no option to appeal

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

@Helmut Geissler

 

Yes, it's not suspended. The business listing has been claimed by someone unknown to any of us in the company. Google says "ma.....@gmail.com" owns it, but that is not an email address we are familiar with. I've read other threads where business owners say this email owns their listing too, and they have been unable to recover it. When I requested ownership, it was denied same day with no option to appeal. Any ideas for us?

Ownership request denied same day with no option to appeal

Top Contributor
# 5
Top Contributor

At first sorry for mistakenly supposing  you are complaining about a suspended listing instead of a denied  ownership request.

My fault - sorry again. 
YOu now  mentioned other  threads where  the listings  are also under hostage of "ma.....@gmail.com" 

Are  this other threads about listings belonging to the same (corporate) chain  as yours? 

Is there a chance your listing and the other mentioned ones  are part of a verified bulk feed 

 

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile