Ownership of Business Page - Can't Recover Google Login
One of our clients does not seem to be able to recover the Google account account that has ownership of their Google Business Page. Apparently it was set up by a staff member no longer employed. How do I get it reset so we can do the postal verification as if we were starting from scratch?
Thank you ...
Ownership of Business Page - Can't Recover Google Login[ Edited ]
January 2017 - last edited January 2017
Hi @Paul M
You can request ownership transfer. https://support.google.com/business/answer/4566671
Fill out the form. You have the option to include a message to the current owner to contact you directly.
The current listing owner will receive an email asking them to get in touch with you, and you’ll receive a confirmation email. Allow a full 7 days for the current listing owner to respond to your request. If you don’t hear back after 7 days, contact support by replying to the confirmation email.
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Margaret O · Google My Business Top Contributor
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