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Ownership of Business Page - Can't Recover Google Login

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

One of our clients does not seem to be able to recover the Google account account that has ownership of their Google Business Page. Apparently it was set up by a staff member no longer employed. How do I get it reset so we can do the postal verification as if we were starting from scratch? 

 

Thank you ...

1 Expert replyverified_user

Ownership of Business Page - Can't Recover Google Login

[ Edited ]
Top Contributor
# 2
Top Contributor

Hi @Paul M

You can request ownership transfer. https://support.google.com/business/answer/4566671
Fill out the form. You have the option to include a message to the current owner to contact you directly.
The current listing owner will receive an email asking them to get in touch with you, and you’ll receive a confirmation email. Allow a full 7 days for the current listing owner to respond to your request. If you don’t hear back after 7 days, contact support by replying to the confirmation email.


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Margaret O · Google My Business Top Contributor

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