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Ownership Conflict

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

My name is Bryant C Johnson. I am a State Farm Agent in Orem Utah. I need to regain access to my Google Business page - Bryant C Johnson State Farm Insurance Agent Bryant Johnson State Farm. I have requested ownership 4 times since May 13th and I am about ready to start a new Google Page, or just stop using Google all together.

 

Website: www.Bjohnsonins.com

Address: 1015 S State Street STE B, Orem, Utah 84097

Phone : 801-373-4099

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Bryant J
October 2016

Re: Ownership Conflict

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
I actually was able to escalate it and get enough information that I
figured out who had claimed the business and was able to reach them. It has
been resolved. Thank you for your concern though.

View solution in original post

Re: Ownership Conflict

Top Contributor
# 2
Top Contributor

Hi @Bryant J

 

After requesting ownership, did you contact business support ?

 

https://support.google.com/business/contact/business_c2c_l?rd=3#

 

If so, what was the response, and do you have a support number ?

 

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Ownership Conflict

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I have contacted them multiple times. They have not provided me a support
number or any form of tracking.

Re: Ownership Conflict

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
This number is in the subject (4-1600000011849). All the emails say that after 7 days of no contact from the "owner", (who I was recently told by Mohammod) who is the largest SEO company, Then I can request support by Responding to the email. Which has gotten me nowhere. I have emails from "Anna" who said they have Passed your access request to the current owner. Bull! I am fed up with waiting. I have not given anyone permission to "own" or "maintain" my Google My Business Page! Its mine, in MY NAME!

Ownership Conflict

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hey @Tim Capper,

Still no resolution and they say they cant get a hold of the agency that has ownership so they can not release the ownership. 

Re: Ownership Conflict

Top Contributor
# 6
Top Contributor

Hey @Bryant J

 

Yes, this is getting ridiculous. I will escalate this and try get an answer.

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership
Marked as Best Answer.
Solution
Accepted by topic author Bryant J
October 2016

Re: Ownership Conflict

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
I actually was able to escalate it and get enough information that I
figured out who had claimed the business and was able to reach them. It has
been resolved. Thank you for your concern though.

Ownership Conflict

Top Contributor
# 8
Top Contributor

Thanks for letting me know, I will remove escalation

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership