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Ownership Conflict With a Restaurant in New Zealand

[ Edited ]
Rising Star
# 1
Rising Star

Hi,

A TC on another forum had made a post on the Maps Forum : Google Maps Help Forum -> Wrong Quote for Business by LennonNZ

The issue is as follows, there are currently two listings that are claimed by the owner of a restaurant called "India Gate" :

1) a) Google Maps Link : https://www.google.com/maps?cid=2368176643350987982

    b) Google Map Maker Link : https://goo.gl/6h4Y6h

    c) Address : 380 Manukau Rd, Epsom, Auckland, 1023

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2) a) Google Maps Link : https://www.google.com/maps?cid=9134369691490703218

b) Google Map Maker Link : https://goo.gl/mGed86

c) Address : 380 Manukau Rd, Epsom, Auckland, 1023

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The first listing : https://goo.gl/6h4Y6h was previously a listing for a listing named "Nando's", but the owner of the India Gate Restaurant claimed and hijacked this listing, as you can see from the screenshot below :

Hijacked Listing.png


I have now reverted the hijacked listing back to the original state, with the help of the another mapper.

However, the wrong owner still has control of the listing.

Could this listing : https://www.google.com/maps?cid=2368176643350987982 be removed from the current claimant's dashboard?

Also, just as an FYI, I am not associated with any of the above restaurants/listings. 

 

Thanks.

2 Expert replyverified_user

Ownership Conflict With a Restaurant in New Zealand

Top Contributor
# 2
Top Contributor

@Time Lord

 

I believe that @treebles answer given in the thread of then GMaps Forum is correct.

I also would prefer that "LonnonNZ" or even better the owner of the only existent restaurant at the mentioned address "380 Manukau Rd, Epsom, Auckland 1023, New Zealand" would chime in here and provide at least better infromation:

 

at first his dashboard details how he is managing the existent restaurant in his dashboard and secondly an actual photo as a proof there  is at this location ONE SINGLE Restauarant onle and how it is called  (making visible the signage of the restaurant)

 

We then can try escalating this matter based on such infrmation to Google from this GMB forum

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Ownership Conflict With a Restaurant in New Zealand

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I am unrelated to any of the businesses talked about. Yes I am a TC in another Forum and a Lvl5 LG but this has nothing to do with it.

 

I noticed the wrong quote and tried getting it fixed.

 

At the moment I cannot drive for a few weeks so I cannot actually get to the place to see what is happening otherwise It would take 15 mins to verify the status.

 

If Nando's is no longer (Which I presume they are not)  then can't someone just mark it as closed (when verified) and then everything would be fine?

 

 

Ownership Conflict With a Restaurant in New Zealand

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

It's obvious by the reviews for the Nando's listing that it has been claimed by India Gate's owner because they have responded to one of the reviews. 

 

The Nando's feature has been returned to its original info (name, phone number, etc), but would need the GMB claim removed, as well as the reviews and photos. 

Ownership Conflict With a Restaurant in New Zealand

Top Contributor
# 5
Top Contributor

@Williammmm & @LennonNZ

 

thanks for your posts here.

 

as TC of the GMB forum I can't myself delete such spammy listing but I can  report it via  "a special TC path" 

in order to do this I need a good proof the "Nando" doesn't exist there at all.

If any one of you can ask the owner of the real existent Restaurant at the same address to provide photos this would definetively help me to escalate it to the spam team.

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Ownership Conflict With a Restaurant in New Zealand

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
I wouldn't call it a "spammy listing", it was just incorrectly claimed. The Nando's listing was a valid place and did exist in that location, above India Gate. If you check Street View, you will see that Nando's was there in the May 2014 imagery, but is no longer there in October 2015 imagery. The claim needs to be removed, as well as the reviews and photos for India Gate, and then Nando's can be marked as permanently closed.