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Has someone else verified your business? Learn how to recover ownership
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Ownership Conflict - Follow up to your chat [9-7628000020094]

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

It's been more then 3 months I am waiting for help of Google directly but sound like their "specialist" arent fast enough.


Is there anyone else who had an issue to add new users to their accounts ? 

I can't add new users to my business account. The + icon isnt just there.


Yes I Am the owner, admin and I only have 2 users now but can't add MORE.  


I have other accounts and it's a problem on ONE account only.


I tried the chat, the phone anywhere with google but they keep sending me to the same person who was responsible of my issue in the beginning.


My problem is ... the only answer I get is : we're working on it and we don't have any ETA.


C'mon it's google no ? 3 months to fix a users issue kind of weird no ? anyone else had this issue ?



1 Expert replyverified_user

Ownership Conflict - Follow up to your chat [9-7628000020094]

Top Contributor
# 2
Top Contributor

Hi @Red4zone


This is  a peerto peer help forum and we aren't googlers.


Thanks for coming to the community! It looks like you may have forgotten some important information that I'll need in order to address your issue. Can you please provide the following:

1. Business Name
2. Business Address
3. Business Phone number
4. Maps URL
5. Website

Once I have that information, ​I​'ll do my best to help. 




Attention: Please make sure to mention me by adding @[myname] to your responses. Otherwise the notification might not make it and your thread will go unseen.

Helmut Geissler, Google My Business Top Contributor   |  my G+ profile