Our listing is being held Hostage[ Edited ]
July 2017 - last edited July 2017
My family owns and runs a store here in Nephi, Utah, ( 4-D Plumbing & Builder's Supply) and somehow a while ago someone not affiliated with the business got control of our Google Maps Listing. They changed it to "permanently closed" and now they want to charge us several hundred dollars to "verify" our listing and get it set as open again. We can only see the first couple letters of the email address of whoever they are, but it's not anybody that works here.
Our listing is being held Hostage
Jess, there are a few options that come to mind when it comes to your business.
1) Forget about the first listing, I looked over the one that was "hijacked" and I didn't see much value in it. (primarily because it didn't even have one review).
2) With your idea of getting it unverified and unpublished, I would suggest calling Google My Business and explaining the situation.
3) I would even suggest consulting a professional that deals with Google My Business.
Hope that helps.