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Our branch appears under the local listings of another company

HW
Visitor ✭ ✭ ✭
# 1
HW
Visitor ✭ ✭ ✭

Hi there,

 

Our banks Leeds branch appears under the local listings for 'Leeds food bank' - as a result the branch are receiving lots of calls for Leeds Food Bank. If you google 'Leeds food bank' - handelsbanken leeds appears in the local places listings. Please could you advise how I solve this? I need to rectify this as soon as possible. 

 

Thanks

 

Holly

1 Expert replyverified_user

Our branch appears under the local listings of another company

Top Contributor
# 2
Top Contributor

@HW

 

Please include the following with your question:
1. Full business name
2. Current business address
3. Current telephone number
4. Google+ or GoogleMyBusiness URL

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Our branch appears under the local listings of another company

HW
Visitor ✭ ✭ ✭
# 3
HW
Visitor ✭ ✭ ✭

Hi Helmut,

 

Thank you for the prompt, here are my answers:

 

1. Handelsbanken 

 

2. 

 

Handelsbanken
9th Floor, WestOne
114 Wellington Street
Leeds
LS1 1BA

 

3. 0113 245 2307

 

4. www.handelsbanken.co.uk/leedswellingtonstreet

 

This is the Leeds Wellington street branch of Handelsbanken which the query relates to. The overall business is Handelsbanken - and the UK website so handelsbanken.co.uk

 

Many thanks

 

Holly

 

 

 

 

 

Our branch appears under the local listings of another company

Top Contributor
# 4
Top Contributor

@HW

 

I hade a very hard time to figure out about waht GoogleMyBusiness listing you are talking.

But believe figuring it out finally.

Is it this one: 

https://plus.google.com/111727331375948589462/about or 

https://maps/google.co.uk/?cid=8848757508627377474

However and according your contact website (through contact information)you bank isn't named as on https://plus.google.com/111727331375948589462/about as "Handelsbanken Leeds Wellington Street" Its not even allowed to use the name "Handelsbanken Leeds".

The only name not in violation of googels Guidelines would be "Handelsbanken"

 

Its almost impossible to help you until the listing in question is violating Googles guidelines.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Our branch appears under the local listings of another company

HW
Visitor ✭ ✭ ✭
# 5
HW
Visitor ✭ ✭ ✭

Hi Helmut,

 

The bank has various branches/locations which is why there are various branch websites set up e.g. handelsbanken.co.uk/leedswellingtonstreet. How do find a solution so that the various branch websites adhere to the guidelines?

 

 

Thanks,

 

HW